By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect your name, email address, phone number, mailing address when applicable, billing and payment information, event or project details, photographs and other information you voluntarily provide through forms, bookings or communications.
We may also collect technical information such as IP address, browser and device information, pages visited, dates and times of visits, and analytics or website-usage data.
How We Use Your Information
We use information to respond to inquiries, schedule and manage photography or media services, process payments and print orders, deliver digital galleries and products, provide customer support, improve our services, send confirmations, invoices and order updates, and meet legal obligations. Marketing messages are sent where you have opted in.
HoneyBook
We use HoneyBook to manage client communications, proposals, contracts, questionnaires, scheduling, invoicing and payments. Information shared through HoneyBook is handled according to its privacy practices. Please review HoneyBook’s privacy policy for details.
Online Galleries and SmugMug
We use SmugMug to host and deliver online photo galleries. Information needed for access, gallery purchases, print orders and digital delivery may be processed through SmugMug.
Payment Processing
Payments may be processed by secure third-party processors. We do not store complete payment-card details on our website servers.
SMS Communications
If you provide a mobile number and expressly opt in, you may receive texts about appointment confirmations, scheduling changes, service notifications, project or order updates and, only where separately authorized, promotions.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance, or contact us directly.
Mobile opt-in information, SMS consent and phone numbers collected for SMS communications will not be sold, rented or shared with third parties or affiliates for their marketing or promotional purposes. Consent is used only for communications you request or authorize.
Read our SMS Terms & Conditions.
Sharing Your Information
We do not sell personal information. We may share information with service providers as needed to operate our business, including HoneyBook, SmugMug, payment processors, gallery hosts, CRM, scheduling, email and website-hosting providers. We may also disclose information when required by law.
Cookies and Analytics
Our website may use cookies and similar technology for functionality, security and understanding website traffic. You can manage cookies using your browser settings, although some features may not work as expected.
Data Security
We use reasonable administrative, technical and physical safeguards to help protect personal information. No electronic transmission or storage system is guaranteed to be completely secure.
Your Rights and Choices
Depending on your location, you may be able to request access to personal information, ask that inaccuracies be corrected, request deletion or a copy of your information, or withdraw marketing consent. Contact us using the details below. Certain records may need to be kept for contractual or legal reasons.
Third-Party Links
Our website may link to third-party sites. Those sites have their own privacy practices, and we are not responsible for their content or policies.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may revise this Privacy Policy from time to time. The current version and its effective date will be posted on this page.
Contact Us
Questions about this policy or your information?
Forward Motion Media · fwrdmda.com